Creative direction and leadership that delivers innovative, user-centered design solutions. Excels at establishing and nurturing client relationships, articulating and extending brands, developing digital strategies, advocating for users, and motivating creative teams. Has delivered informational and transactional websites, interactive applications, marketing microsites, and brand collateral during fifteen plus years with design consultancies mediumbold, Razorfish, and TSDesign, and textile design company Jack Lenor Larson.
Awards & Honors:
- Horizon Interactive Award 2009
- Razorfish: Holiday Experience
- Webby Honoree 2007
- Harvard Business School: Working Knowledge
- Webby Honoree 2006
- Keds: Be Cool (archive)
- How Interactive Design Award 2006
- Harvard University Dining Services
- MITX Award 2005
- Harvard University Dining Services
- MITX Award 2005
- Children’s Hospital Trust
- MITX Finalist 2005
- Keds: Be Cool (archive)
- Communication Arts Webpick 2005
- Keds: Be Cool (archive)
- Adobe (Macromedia) Site of the Day 2005
- Keds: Be Cool (archive)
- How magazine Top Ten 2002
- Evolution of Type (2001 Redesigned)
- High Five Award 1997
- Evolution of Type
- Adobe Flash Point Award 1997
- Evolution of Type
- Champion Papers Imagination Award 1994
- Simply Grand Identity & Packaging
Publications:
- Dynamic Graphics
- Popularity Contest: Here’s what it takes to win the youth vote online, 2007
- Communication Arts Online Feature
- mediumbold profile, 2006
- Print Digital Design Annual
- Harvard University Dining Services, 2005
- Marketing Sherpa
- How to Turn Your Print Ads Into a Truly Cool Microsite, 2005
- Graphic Design USA
- MINI and PUMA find common ground in design process, 2003
- WebMonkey
- Sizing up the Browser, 1999
- Work featured in Cutting Edge Web Design, 1998
- Work featured in Adobe Magazine, 1997
Speaking:
- Entrepreneurial Exchange
- Rhode Island School of Design, 2003
- Visualizing Ideas
- Harvard University, 2001
- Visual Systems Design
- New England School of Art & Design, 2001
- LIfe After RISD: Careers in New Media
- Rhode Island School of Design, 2001
- New Media in the New Millennium
- Simmons College, 2000
- Style Guides in the Design Process
- (AIGA) Advance for Design, 1999
- Pushing Pixels
- Alfred University, 1999
Experience
Creative Director
Austin, TX
September 2008 – Present
Provide Creative Direction in the Austin office with a focus on client work and building the internal design community. Collaborate with clients to address their business needs through creative design and user experience. Accountable for developing creative vision and articulating concepts for clients and project teams. Clients include Amerprise, Microsoft, P&G, Wellpoint, SouthWest Securities, and other Fortune 500 companies.
President / Creative Director
Boston, Mass
February 2001 – September 2008
Founded interactive design studio widely recognized for delivering digital solutions with sound strategies, appropriate user experiences, and innovative design. Provides leadership for every aspect of the company. Develops and directs the company's vision and business strategy resulting in consistent growth. Conducts business development activities from initial client contact to contract negotiations and maintains all client relationships. Hires and directs project managers, designers, developers, and office staff in day-to-day operations and manages relationships with independent contractors and partner companies. Ultimately responsible for ensuring that all design solutions are conceived and developed to the highest standards.
- Has driven annual double-digit revenue growth, achieving profit margins exceeding 50%.
- Developed positive brand recognition of mediumbold by delivering innovative and strategically sound work, maintaining excellent client relationships, and earning industry recognition.
- Implemented process and methodology to ensure consistent and profitable project delivery.
- Established partnerships with like-minded technology, content, and print design companies to offer clients a full range of services.
- Inspires and mentors design and development staff and ensures that all mediumbold work is created with passion and attention to detail.
- Provides hands-on design and implementation for select projects.
- Clients include PUMA, Keds, Tretorn, Harvard University, Harvard Business School, MIT, Dartmouth College, Children's Hospital Boston, Virgin Money, Fidelity Investments, Norwegian Cruise Lines, Massachusetts Port Authority (Massport), and other brand-conscious companies.
Design Director
Razorfish
Boston, Mass
November 1999 – February 2001
Led creative group at the interactive agency's Boston office. Responsible for rapidly growing and providing leadership to the visual design team, contributing to the creation and dissemination of design process and methodology, assisting with business development and project resourcing, establishing and maintaining creative vision for projects, and ensuring high-quality creative deliverables and client satisfaction.
- Introduced user experience methodology and processes to technology integration company iCube following its merger with Razorfish.
- Hired, trained, and provided leadership to a staff 35 visual designers.
- Participated in business development activities resulting in business from clients such as Estée Lauder Companies, Channel, Astra Zenica, Dupont, and Highmark Bluecross / Blueshield.
- Reviewed all new business proposals, approved project plans, and worked with resource managers to staff projects.
- Provided creative oversight on all client engagements.
- Among other client engagements, provided creative direction to team comprised of Razorfish and in-house designers in the delivery of Gloss.com, an online beauty product retailer sponsored by the Estée Lauder Companies, Channel, and Clarins.
Interface Design Director
TSDesign (Acquired by Razorfish)
Boston, Mass
June 1997 – November 1999
Led creative group for design firm regarded as a user experience pioneer. Headed a team of designers in evaluating and improving the usability of applications and websites, designing and implementing new interactive products, and creating corporate identities and brand standards for organizations ranging from fortune 50 companies to start ups.
- Contributed to the development of the company's User Experience Audit, the industry's first qualitative analysis tool for measuring a website or application's usability and effectiveness.
- Participated in the development of a user-centered methodology that included quantitative and qualitative research, the development of user persona, and the creation of "intentional user experiences."
- While primarily responsible for upholding the quality of the studio's user interface design, was also deeply involved in project strategy, information architecture, interaction design, and HTML development.
- Participated in 3M's first global web strategy and led the design of its roll-out including global online visual systems standards, global and localized websites, "customer centers," and the brand's first ecommerce website.
- Member of the Operations Committee, a core team that made financial and functional recommendations for the company.
- Clients included 3M Corporation, Cendant Mortgage, Sallie Mae, Tuck School of Business at Dartmouth, AIIM International, and Gomez Advisors.
Graphic Designer
Jack Lenor Larsen, Inc
Dallas, TX / New York, NY
February 1986 – May 1994
Sole in-house graphic designer for the New York-based textile design company. Was responsible for the conception, design, and production of the company's extensive collateral, marketing, and promotional materials.
- Implemented and developed design standards for parent and subsidiary companies as well as comprehensive identity systems for individual collections.
- Responsible for all promotional material from conception to production—packaging, catalogues, advertisements, promotional mailers, invitations, environmental graphics, etc.
- Coordinated museum exhibitions as well as corporate and non-corporate events.
Education
Rhode Island School of DesignProvidence, Rhode Island
June 1997: Bachelors of Fine Arts, Graphic Design
Speos Photographic InstituteParis, France
Winter 1996: Photography
Haystack Mountain School of CraftDeer Isle, Maine
Summer 1994: Printmaking
Wade CollegeDallas, Texas
December 1985 Associates of Arts, Interior Design